FAQ - The Helpful House Buyers | We Buy Houses

Frequently Asked Questions

I’m sure you still some question. That’s Great! That’s why were here. 😊 We want to make sure your well informed! Below are the most asked questions. If you still have a question, don’t hesitate to contact us (or give us a call) and we’ll be happy to answer it for you.

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Q: How do you determine the price to offer on my house?

A: Great question, and we’re an open book: Our process is very straightforward. We look at the location of the property, what repairs are needed, the current condition of the property, and values of comparable houses sold in the area recently. We take many pieces of information into consideration to come up with a fair price that works for both of us.

Q: Are there any fees or commissions to work with you?

A: This is what makes us stand out from the traditional method of selling your house: There are NO fees or commissions when you sell your house to us. We’ll make you an offer, and if it’s a fit then we’ll buy your house. No hassle. No fees. NO Obligation. We make our money after we pay for repairs on the house (if any) and sell it for a profit (we’re taking all of the risk here on whether we can sell it for a profit or not, once we buy the house from you… the responsibility is ours and you walk away without the burden of the property and it’s payments… and often with cash in your hand).

Q: How are you different from a real estate agent?

A: Real estate agents list properties and hope that someone will buy them. The agent shows the properties to prospective buyers if there are any and then takes a percentage of the sale price if they find a buyer. Oftentimes, the agent’s commission is 5-6% of the sale price of your house (so if it’s a $300,000 house, you’ll pay between $15,000 – $18,000 in commissions to an agent) + HST. Agents provide a great service for those that can wait months to sell and who don’t mind giving up some of that sale price to pay for the commissions. But that’s where we’re different: We’re not agents, we’re home buyers. Our company actually buys houses. We don’t list houses. Since we’re actually the one buying the house from you, and we pay with all cash… we can make a decision to buy your house within a couple days (very often the same day).

Q: Is there any risk or obligation when I submit my info?

A: There is absolutely zero risk or obligation for you. Once you tell us a bit about your property, we’ll take a look at things, set up a call with you to find out a bit more, and make you an all-cash offer that’s fair for you and fair for us. From there, it’s 100% your decision on whether or not you’d like to sell your house to us… and we won’t hassle you, won’t harass you… it’s 100% your decision and we’ll let you decide what’s right for you.

Q: Will you be listing my house on the MLS or actually buying it?

A: We’re not agents, and we don’t list houses. We are professional home buyers: We buy houses in Ontario that meet our purchasing criteria. From there we may repair the house and resell it to another home owner or keep it as a rental ourselves.

Q: Do you buy condos?

A: Yes, we also buy condos including condo apartments and condo townhomes. We will even pay for and order the status certificate.

Q: How fast can you close on my property?

A: The minimum time to close is 7 days or we can wait until you are ready to move even if its months away. We buy houses cash so we don’t have to wait for a bank to provide traditional financing.

Q: How does this process work exactly?

A: To start, fill out the form on our website or call us directly at to tell us about your property and the type of sale you’re looking for. If your property qualifies, we will set up an appointment to meet you personally and view your home. Immediately, after, we will make you a cash offer; if you accept, we can sign an agreement and, at that point, you will have sold your home. It’s really that simple. No hidden fees, no risk, no obligations.

Q: When you buy my house, do you actually pay me cash?

A: When we say we pay cash we mean that our purchases are not conditional on traditional financing form the banks which allows us to close fast! Once you’ve accepted our offer and the deal is firm, you will receive funds in the form of a wire transfer or bank draft from your lawyer on closing day.

Q: I’m not looking to sell, but I know someone who wants to and doesn’t plan to list. Can I refer them to you?

A: Of course! We welcome referrals and will pay you a referral fee of $2000. If you find us an incredible deal, we will pay you more! Just give us a call and provide the person’s name and phone number who is looking to sell. We’ll let them know you sent us.

Q: My house is currently listed with an agent. Will you still buy it?

A: We typically buy homes off market but will consider your listed property if it has been listed for awhile (at least 30 days) and looking for a fast sale or you are planning to terminate the listing with your sales agent.

Q: I need money now for a down payment on a new house, or I won’t have a place to live after my home closes. Can you help me?

A: If you are in a sticky situation where you need upfront money for a down payment or need to pay off existing debt we may be able to help ONLY if there is enough equity in your home for us to provide you with a mortgage. Very few buyers can actually offer this option which is why selling to us is beneficial for a lot of sellers.

Q: Can we use the same lawyer?

A: For any purchase and sale of real estate, the buyer and seller must have separate legal representation. If you do not have a lawyer, we can refer one to you. Your lawyer will hold our deposit, transfer the deed, and release the balance to you (after any and all liens and debts are cleared) on closing.

Q: My home is a mess. Can you give me some time to clean it before you come buy it?

A: We buy homes as-is, regardless of the condition or how dirty it is, so there really is no need to clean your house before we see it. That’s the benefit of selling to us…you don’t have to clean and stage the house to impress potential buyers or the bank. We’ve seen houses in all types of condition so it is unnecessary to make your home showable. It won’t impact our interest or ability in buying your home.

Get Your Fair Cash Offer: Start Below!

We buy houses in ANY CONDITION. There are no commissions or fees and no obligation whatsoever. Start below by giving us a bit of information about your property or call (416) 939-1082

Are you ready to get your no-obligation Cash offer Today?